Privacy policy

Data protection and data security are important to ELIADA GmbH (ELIADA; we, us). This Privacy Policy describes how we collect and process personal data when you visit the website operated by ELIADA or use our services.

  1. Collection and processing of personal data Data we collect and process to provide the website and services
    You can visit the Website and receive information about ELIADA and our Services without telling us who you are. As with any connection to a web server, the server on which we provide the Website automatically logs and stores certain technical data for a short period of time. This includes the IP address and operating system of your device, the date and time of use and the type of browser you use to access the website. This is necessary for the optimal and secure provision of the website.

Personal data we collect and process to respond to your enquiries
When you contact us via our contact forms or by email or telephone, we collect and process the information you provide to us. This regularly includes personal data such as your name, (business) email address and telephone number, as well as information about any affiliation with a company you work for or represent.

Personal data we collect and process to enable access to the website and use of the services
We collect and process the following types of personal data to enable you to use our services: Your organisation or business, your name, your email address, your address, your telephone number and other data related to your request.

  1. Notice about our use of cookies
    We use cookies, tags and similar technologies on the Website to provide you with the best possible user experience and to help us improve the Website. Cookies are text files that are downloaded to your computer or mobile device when you visit a website or use an app. Some of the cookies we use are necessary to make certain features of the website available. In addition, we use cookies to enable web analytics. You can set your preferences in your browser.
  2. Purposes and legal basis
    We collect and process your personal data to inform you about our range of services and to provide our services to you or the company or organisation you represent. This includes the following purposes:
  • Providing the website
  • Responding to your enquiries
  • Providing the services

ELIADA has a legitimate interest in this processing of your personal data in accordance with the purposes pursued. The data processing is also usually necessary to enable us to fulfil our contractual obligations to you or our contractual obligations to your company or organisation (in which we have a legitimate interest). We also process your personal data (and certain non-identifiable technical data) for the following purposes. We have a legitimate interest in processing your personal data in accordance with these purposes:

  • Analysing and improving the use of the website
  • Sending you information about new developments at ELIADA or new services or offers (although you can tell us at any time that you wish to opt out of receiving such information)
  • Organising events
  • To protect against misuse of our contact forms
  • Compliance with legal obligations
  • Enforcement of legal claims

The legal basis for the processing of personal data described in this privacy statement is therefore primarily our legitimate interest in pursuing the purposes described, our legitimate interest in fulfilling our contractual obligations to your company or organisation, or the need, to fulfil our contractual obligations to you. In addition, we carry out some data processing to comply with our legal obligations (e.g. retention obligations).

We may separately ask for your consent to process your personal data for certain purposes (e.g. our transfer of your personal data to a third party) for the third party’s own purposes that are compatible with the original purposes. Please refer to the privacy policy of the third party about their further processing of your personal data.

If you give us your consent, we will process your personal data only to the extent that and to the extent that we are not required to do so by any other appropriate or above-mentioned legal basis and only to the extent that we need a legal basis or justification for the relevant data processing. You have the right to revoke any consent you have given. The revocation has no effect on the lawfulness of data processing that has already taken place.

4 Data security
In the interest of the integrity and confidentiality of personal data, we take appropriate technical and organisational measures. In particular, we implement access controls, access controls and procedures to regularly review, assess and evaluate the effectiveness of the measures in accordance with our risk assessment.

5 Duration of data processing
We store your personal data only to the extent and for as long as necessary to fulfil the purposes described in this privacy policy, we have a legitimate interest in retaining it or we are legally obliged to do so.

6 Transfer of your personal data to third parties
To the extent necessary to provide the website and our services or to pursue the legitimate interests described herein, we will share your personal data with the following categories of recipients:

  • External service providers,
  • Suppliers or other business partners with whom we may need to coordinate the processing of your request need to coordinate,
  • If necessary, authorities and courts.

Such recipients are usually based in Switzerland or in an EU or EEA member state. If we need to transfer your personal data to recipients in countries without an adequate data protection standard, we will do so on the basis of appropriate safeguards or otherwise in accordance with the applicable legal provisions on the international transfer of personal data.

  1. Your rights in relation to your personal data
    You have the following rights in relation to our processing of personal data relating to you:
  • The right to obtain information about the personal data we process about you.
  • The right to obtain a copy of your personal data
  • The right to rectify your personal data
  • The right to have your personal data deleted
  • The right to object to the processing of your personal data.

Please note that exceptions apply to these rights. Where permitted by law, we may refuse your request to exercise these rights. In particular, we may need to continue to process and retain your personal data in order to perform a contract with you or your business or organisation, to comply with legal obligations or to protect our own legitimate interests. However, you have the right to lodge a complaint with a relevant supervisory authority.

  1. Person responsible / how you can contact us
    ELIADA GmbH, Baslerstrasse 33, 4102 Binningen is responsible for the data processing described in this privacy statement.

If you have any questions about data protection at ELIADA or would like to exercise your data subject rights under applicable data protection law, you can contact us at

9 Changes to this Privacy Policy
We reserve the right to change this privacy policy at any time. The version provided on our website shall apply.